Privacy Policy - The Hoyle Firm, PC

The Hoyle Firm, PC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

Phone Numbers: We collect your phone number solely for the purpose of sending SMS messages related to our services, including appointment reminders, updates on case status, and follow-up messages.
Other Information: We may collect additional information you voluntarily provide to us, such as your name or email address, through forms or interactions on our website.

2. Use of Collected Information

SMS Messaging: Your phone number is used exclusively to deliver SMS messages related to the purpose for which you provided it.
Improvement of Services: We may use your information to improve our services, provide customer support, or respond to inquiries.

3. Information Sharing

No Sale or Sharing: We do not sell, rent, or share your personal information, including your phone number, with any third parties for their marketing purposes.
Service Providers: We DO NOT share your information with third-party service providers for any marketing purposes.

4. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Access and Update: You have the right to access and update your personal information.
Opt-Out: You can opt out of SMS communications at any time by replying STOP to any message from us or by contacting us at admin@hoylelegal.com.

6. Cookies and Tracking

We may use cookies and other tracking technologies to enhance your experience on our website. These technologies do not collect phone numbers or sensitive personal information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised “Last Updated” date.

9. How and Why We Share Personal Information with Third Parties

SMS Consent: Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your information, please contact us at: admin@hoylelegal.com.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from The Hoyle Firm, PC, you may receive messages related to the following:

Appointment reminders
Follow-up messages
Billing inquiries
Updates on case status

Example: “This is The Hoyle Firm, PC. We have an important update regarding your personal injury case. Please check your email for the latest documents and next steps or call us at (480) 648-3555 for immediate assistance. Reply STOP to opt-out of SMS messaging at any time”.

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments, case status, and billing.

Example:

“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from The Hoyle Firm, PC by filling out a website form.

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://hoylelegal.com/contact-us/

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary